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Emerging Female Archetypes For The Modern Marketer To Consider

Nicky Brand, Senior Business Consultant at Acceleration.

According to Nicky Brand, Senior Business Consultant at Acceleration, as their influence in society and the commercial world is expanding, women’s financial power is growing, too. Women are expected to control 75% of discretionary spending around the world by 2028, according to Boston Consulting. McKinsey predicts that women globally could gain 20% more jobs by 2030.

The world is changing at high speed and one of the forces that will most profoundly change human society over the next decade is the continued ascendency of women. Their growing status as leaders and consumers is a phenomenon across the world. Old stereotypes are falling away as more women move into the upper echelons of business and politics.

The single lifestyle is creating an increased need for single servings and convenient services. But don’t imagine that this means the single woman is selfish or solitary. She may not be as quick to marry and bear children, but her need to connect and nurture remains strong. There is rise in sharing spaces for co-living and co-working, as well as an increased interest in pets and plants. 

Increased longevity means women, young and old, are looking after their bodies to ensure they live not just a long life, but a happy and healthy one too. Digital technology and artificial intelligence (AI) will be seen to play a growing role in supporting physical and mental health with an influx of apps and innovations in this sector:

  • Nestle Japan is using AI, social media and home-testing DNA kits to create personalised diets for consumers and help predict what diseases they could be at risk for.
  • L’Oréal’s Technology Incubator arm is currently investing heavily in research in hormonal and gut health, and also skin pH levels.
  • Somnox is a robot that helps users fall asleep by regulating breathing.

Having first-hand experience of being discriminated against and marginalised, the woman of 2030 is inclusive and will not be judged by age, beauty, race, disability or gender and she expects brands to do the same. While the women of 2030 will not be stereotyped, research from Wunderman Thompson identifies five emerging female archetypes for the modern marketer to consider:

The liberated woman

The liberated woman’s mission is to correct societal wrongs and upend biases. She is an outspoken and independent figure with firm values and global views. Climate change activist Greta Thunberg embodies this archetype. Brands that take a stand on social, political and environmental issues will gain the liberated woman’s trust, provided they do so authentically and transparently.

Mompreneur

Mompreneurs focus on the benefits of being a mom while having a full-time job. They are unapologetic about working hard and getting real about the challenges of motherhood. Ambitious and financially independent, they embrace the good and bad of motherhood. 

Brands would do well to understand that the mompreneur has a more collaborative approach to family life. Her children will strongly influence her purchase decisions but gone are the days of bunnies on bags. Today’s moms want to be taken seriously and are replacing kid-centric products with adult design sensibilities.

The Innovationist 

Women are strongly represented in the next generation of inventors: experimenting, creating and building to solve gaps in the market. They are bold risk-takers and inventors. Brands that provide opportunities to collaborate and co-create will see their stars rise along with these innovators.

Beyond binary

Rejecting outdated and sexist biases in everything from dress codes to dialogue, many young female leaders are distilling ‘feminine’ into a biological classifier rather than a prescriptive behaviour. An example of this self-empowered, nonconformist humanist is the actor and model, Ruby Rose. 

Brands that actively break down stereotypes, stand for inclusivity and embrace gender-neutral design will have strong appeal to this archetype: 

  • The Tailory, which specialises in ‘ungendered’ clothing was started by Shao Yang who felt she could not find a place for herself in the fashion industry.
  • Thinx’s MENstruation ad considers a world where men and women have periods. The tag line is ‘if we all had them, maybe we’d be more comfortable with them’. The brand has also featured ads with a transgender model.

Ageless woman

Women in their 50s, 60s and 70s are defying expectations and upending the status quo. They refuse to be overlooked and celebrate life. Brands that normalise ageing and that are accommodating and supportive of women’s changing needs as they grow older will stand the test of time:

• Get In The Groove is a lifestyle site for ‘age-defying women’.
• Speax by Thinx create underwear for bladder leak protection.
• Pepper & Wits by P&G offer products for women experiencing painful vaginal dryness, hot flashes, brain fog, sleep problems, night sweats and other symptoms.

Adapting your marketing strategy to a world in flux

The woman of 2030 cares – about herself, her community and her environment. Brands should look at ways to support her new lifestyle by providing convenient services, collaboration opportunities and experiential spaces for connecting with others. She will choose and shun brands based on their inclusivity and their contribution to the greater good.

Brands that lead with values-based marketing, avoid stereotyping and actively communicate what they are doing to address social, political and environmental issues, will gain her trust and loyalty: 

  • The Urban Village concept is a new community format structured around the idea that cities should be more communal, more affordable and more sustainable. The design combines private living with shared spaces such as communal kitchen and dining areas in an effort to foster social connection.
  • WeLive, the co-living arm of We Company (parent to WeWork), has its sights set on the global market, with plans to launch in India.
  • Beyoncé asked fans to share videos of themselves dancing and consequently launched #BeforeILetGoChallenge sharing her favourite ones on Instagram story.
  • Starbucks in China has committed to supporting local farmers and is working towards better health and education services for children in 30 villages across the country.
  • Haeckels’ ‘biocontributing’ packaging is crafted from mycelium with an outer wrapper made of seed paper. When buried and degraded, the wildflower seeds are ‘contributed’ to the land.

Physicality, passion, agency, sweat and grit are the new hallmarks of femininity in our rapidly changing world and leading brands should be taking note of how women’s position in the world and perceptions of themselves are changing if they want to get ahead of this massive social shift. The woman of 2030 is taking a stand, and she wants the brands she buys from to do the same.

ACCELERATION
+27 11 267 0700
acceleration.biz

The Importance Of Video Marketing On Social Media

Lisa Schneider, Managing Director of the Digital School of Marketing, says that there are 3.5 billion social media users globally who spend, on average, 3.5 hours a day on their chosen platform. So, whether it is Facebook, Twitter or Instagram, social media networks have a dedicated user base.

At least 92% of marketers say that video marketing is an incredibly important part of any digital marketing strategy as it is a very engaging medium. It is predicted that, by 2021, people will be watching 100 minutes of online video every single day.

This means that by combining video marketing content with social media, you will end up with a very powerful form of marketing message that will deliver the impact you want, and then some.

There are a number of types of videos that you can put together for your marketing on social media.

These are:

  • Demonstration videos.
  • Brand videos.
  • Event videos.
  • Videos of expert interviews.
  • Educational or how-to videos.
  • Explainer videos.
  • Animated or case study videos.
  • Live videos.
  • VR and AR videos.
  • Videos containing personalised messaging.

The type of video that you decide to create will depend on your company as well as the product and/or service that you offer. For example, if you are selling a blender, you’ll want to put together a how-to video to show people how to use it, the various smoothies you can make with it as well as the other meals. This will prompt people to buy it.

How to properly make marketing videos

  1. Plan the video and script it. This will allow you to closely stick to the purpose of the video and make sure that you achieve your goals.
  2. If you are shooting a DIY video, make sure you understand the camera that you’re using well so that you’re able to derive the full benefit from its features.
  3. Even if you’re shooting the video on a smartphone, you still need to take into account things like lighting, camera angles and noise reduction.

Video marketing is possibly one of the most successful forms of digital marketing, however, in order to reap the full benefit of this exercise it needs to be done correctly.

DIGITAL SCHOOL OF MARKETING
info@digitalschoolofmarketing.co.za
www.digitalschoolofmarketing.co.za

Free Things You Can Implement To Get On The First Page Of A Search Engine

Kristen McCormick, Content Marketing Manager at WordStream, states that the first page of Google might seem like an unrealistic goal for your small business. But with Google’s superior calibre of topic and location recognition, it is actually more possible than ever for small and local businesses to rank at the top of search results – and for free.

Some actions you can take to help your business rise to the top of the first page.

Determine your keywords

First, determine which search queries you want Google to answer with your website pages. These are known as keywords, which can be single words or phrases.

Tell Google what keywords you are using

Google works by crawling the web, ranking the millions of pages that exist, and storing them in an index. When a user performs a search, Google can then scan through its more organised index (rather than the whole web) to quickly come up with relevant results.

Therefore, another important step for showing up on the first page of Google is to make it as easy as possible for Google to scan, index and retrieve your site. Do this by placing keywords in the following places:

1. Meta title

Every blog post and page of your website has a meta title. This title appears at the top of your page in the form of a header but also as the title of that page’s listing in search results (depending upon your CMS settings).

2. Meta description

The meta description is the little blurb that shows up underneath the title in Google’s search results.

Focus on user experience

Being mobile-friendly isn’t enough for a website. It must also be appealing and user-friendly. A website with intuitive navigation, clear calls to action, and answers to your visitors’ most immediate questions will keep visitors there longer and coming back later, which Google will notice and, in turn, rank you higher. The higher you rank, the more traffic you will get to your site, and the more likely you are to show up on the first page.

Emphasise location

Another free way to get your website pages on the first page of Google is to target location-based queries. Make sure your website clearly indicates your city and/or geographic area, via your contact page and potentially also through blog posts and services pages. That way, when people search: ‘your industry’ + ‘your city’, Google will pick up that information and show your business as a ‘near me’ search result. 

Optimise for mobile

You will not find a website at the top of a Google search that is not responsive. Consumers now use phones and tablets more than computers and laptops, and the majority of local searches are performed on mobile devices. As a result, Google favours mobile-friendly websites.

Write for humans

The body of your page’s content is the most important place to include the keywords for which you are trying to rank. However, it is crucial that these keywords are not systematically and excessively inserted but naturally incorporated. In fact, Google can now detect keyword stuffing, and if it does it will place you far, far from the first page of its results.

The key to getting on the first page of Google is providing useful, trustworthy, easy-to-read, but informative content that will keep your target audience on your pages and coming back for more. And conversationally sharing the knowledge already in your head is both free and easy. Just remember that if you want to rank on the first page of Google for a particular keyword search, your page needs to provide the information, and not just the keywords, that users are trying to obtain when they type that search into Google.

This article was sourced from WordStream. 

WORDSTREAM 
www.wordstream.com

Matrix Communication Group To Offer Effective End-To-End Marketing Solutions

Kgaugelo Maphai.

Kgaugelo Maphai, former MD of The MediaShop Johannesburg, has launched Matrix Communication Group (Matrix Group), an integrated marketing and communications holding company.

The group is owned 100% by MI Holdings (Pty) Ltd, Maphai’s investment vehicle, which is pursuing interests in technology and marketing and communications as well as other interests. The group also appointed Dineo Mahloele as the managing director. Mahloele will focus on day-to-day business operations as well as keep constant contact with the verticals.

Mahloele is a respected communication specialist with over 20-years’ experience. Having worked for the likes of YFM, Total Exposure, Meropa Communications and consulted for various organisations like ArcelorMittal SA, The European Union in SA and BCX, to mention a few. Maphai said, ‘Mahloele is a passionate, energetic, hardworking professional and I have no doubt that she will lead Matrix Group into the future with aplomb.’

Maphai has been approached by a number of independent agencies to become a partner or director in their companies. He has taken a strategic decision to rather set up an entity and acquire equity partnership with some of these agencies and also have affiliates. As such, negotiations have been completed with a number of specialist agencies in Johannesburg and Cape Town and announcements of those partnerships are imminent.

He envisages to assume directorship positions in those companies and appoint a managing director for the Matrix Group under his chairmanship. The business approach will be to solve consumer pain points by applying critical thinking skills to address clients’ business challenges following the recent disruptions caused by the global Covid-19 pandemic. Matrix will be truly integrated in its approach with data and consumer insights being at the core of its ideation and problem-solving.

The group’s strategy is to acquire interests in locally-owned, owner-managed independent agencies that offer specialist services in shopper marketing, research and local insights, corporate communications, public relations, business turnaround solutions, activations, digital and sports marketing, and Maphai is in advanced talks to extend the group’s footprint into the rest of Africa.

The individual agencies will continue to operate independently but will collaborate within a Matrix, so to speak, to ensure effective end-to-end marketing solutions for clients – from research and insights as well as strategy, to concept development and seamless implementation, and in the process, strive to find cost-effective solutions for clients with regards to agency and production fees. ‘This we believe will be the real commercial benefit to clients and will give our approach a differentiated angle,’ said Maphai.

‘I am looking forward to leading a forward-thinking organisation that is going to positively disrupt the market by offering cutting-edge solutions that seek to put the customer first in everything we do. Our service will be driven by a learning and collaborating philosophy supported by the experience from the entrepreneurs in our group,’ commented Mahloele.

Maphai concluded, ‘Having worked both in big and small businesses before, I truly believe the time has now come for clients to unequivocally give locally-owned businesses a seat at the table. As entrepreneurs, we have a role to play in contributing towards rebuilding the local economy and we can only achieve this by empowering and being empowered to showcase our expertise and talent.

‘Revenue generated by local businesses will ensure that clients contribute to growing SMMEs and emerging businesses locally and as they grow, create more employment opportunities, which will continue to benefit our industry over time. Importantly, with the current global Covid-19 pandemic, we need to ensure that we sustain our local economy by ensuring that revenue and dividends remain in the country, instead of flowing out to shareholders sitting in the likes of London and Paris.’

Matrix Group
https://matrixgroup.co.za

Your Brand Needs To Win The Local Search Battle

According to Sebastian Krogh, Business Development Manager at Location Bank, passive buyers are the browsers and window shoppers (both online and offline) who may have a real problem or need. They may show interest in a product or service and will even put effort into the sale – although not very much.

They’re also likely to engage with multiple vendors. An active buyer is someone who is committed to buying a specific product or service, and is more likely to be a repeat customer.

Sebastian Krogh, Business Development Manager at Location Bank.

As people return to freedom of movement with eased restrictions, store owners will be glad to see anyone walking into their shop – even if it is simply out of interest. However, a person walking into the store with actual purchase intent is far more valuable.

It is safe to say that searching for a product or service online before a customer actually engages with your business is the norm – this is known as research online, purchase offline (ROPO). Intent to purchase is an extraordinarily strong indicator of a potential sale, and the strength of intent is the metric we use to define a customer as a passive or active shopper.

If your local business is found in an online search, there is a far greater chance of people visiting your store. Why? Because search equals intent. But there is a catch. The search result (your business listing) must be informative and accurate.

Once a potential customer finds a product or service they are interested in, they’ll be able to engage with a brand’s Google My Business (GMB) listing by either calling the store, visiting the brand’s website, or navigating to the physical location. They are also able to click on a promotional post, ask a question, browse through reviews, and look at the operating hours, images, products and more – all without leaving the search environment.

Your brand needs to win the local search battle. This means managing your digital locations. Your brand will also need to create a consistent digital presence across your GMB listing, your own site’s store locator, Facebook, Apple Maps, WhatsApp, Uber and many more platforms that potential customers might be searching on.

LOCATION BANK
+27110218346
sales@location.expert
locationbank.co.za

Eskort Reinforcing Consumer And Brand Relationship With MetropolitanRepublic Appointment

Eskort’s marketing team, led by Group Marketing Manager, Marcelle Pienaar, had a detailed list of requirements when looking for an integrated agency with strong FMCG and food experience. They found that in MetropolitanRepublic, which has been awarded the highly contested account for Eskort.

MetropolitanRepublic founder and owner, Paul Warner, said, ‘Eskort is a brand that is firmly rooted in South Africa’s food culture and evokes strong memories of family and friends sharing meals.’

‘If there is any one single characteristic and attribute of a brand that provides sustainable competitive advantage, it is heritage. It’s time for this modern heritage brand to take its rightful place at the head of the dinner table. I have a pet pig named Pucky at home and I eat a whole lot of the best pork in South Africa, and it’s Eskort, so there was synchronicity from the start,’ added Warner.

They found what they were looking for at MetropolitanRepublic. ‘MetropolitanRepublic’s team proved to us not only their passion and understanding of the category of pork, but offered deep insights across our complex target markets, always cognitive of the challenges within our core market as well as our growth markets. They really got under the skin of the category, the consumer and the brand, and the Eskort team is fully confident that the agency will deliver the mutual vision of becoming a desired and consumer-relevant brand,’ said Pienaar.

METROPOLITAN REPUBLIC
info@metropolitanrepublic.com
metropolitanrepublic.com

Whirlpool EMEA Appoints WPP To Strengthen Its Brands

Whirlpool EMEA selected WPP as its strategic communications partner across 29 Europe, Middle East and Africa (EMEA) countries, effective from January 2021.

WPP will support Whirlpool MDA business objectives with an international, integrated team based in Milan, drawing on talent from across the EMEA region, including Wunderman Thompson, VMLY&R, m/Six, BCW (Burson Cohn & Wolfe), Geometry, Hogarth and AKQA. The integrated team will help Whirlpool strengthen its comprehensive portfolio of world-leading home appliance brands and products.

Whirlpool’s decision to consolidate its creative, ATL, BTL, PR, shopper and digital marketing for all its EMEA brands – KitchenAid, Whirlpool, Hotpoint, Bauknecht, Indesit and Privileg – follows a highly competitive nine-month pitch process among six global networks. The aim of the pitch was to identify a partner that could effectively leverage synergies across its international network to elevate Whirlpool’s brands and create leading consumer experiences across all touchpoints of the consumer journey.

Gilles Morel, President EMEA and Executive VP Whirlpool Corporation, said, ‘As we continue to evolve Whirlpool’s consumer-oriented marketing and communications approach in EMEA, we sought a strong partnership that is based on a deep understanding of our business and passion for our brands. We were impressed by WPP’s commitment to develop the right team for a long-term partnership and are confident their creativity and determination will strengthen our brands through a fully-integrated strategy for growth.’

Laurent Ezekiel, Chief Marketing and Growth Officer for WPP, said, ‘Whirlpool’s challenge was to develop a best-in-class integrated team that could transform their business through creativity. Creative transformation is at the heart of our model and WPP’s strength lies in our ability to bring the very best talent together to help clients engage consumers. We are delighted to have the opportunity to build on our current relationship with Whirlpool to deliver on its vision for long-term growth as its strategic communications partner in EMEA.’

WPP
wpp.com

Metrics That Matter When Measuring Your Marketing

According to Penquin, when it comes to reporting on marketing, there are key metrics (highlighted below) that really matter and then there are those that are just there for show.

Customer Long Term Value (LTV)

A customer’s long term value is a very critical metric to monitor, evaluate, optimise and help drive essential business decisions. It is the total revenue a business can on average expect from a single customer. 

Mailchimp, a marketing automation platform stated that, ‘You can estimate your Customer Lifetime Value with the following steps:

    • Forecast a customer’s lifecycle with your business.
    • Estimate future products purchased to forecast future revenues.
    • Estimate the costs associated with producing and delivering future products.
    • Calculate the current value of those revenue amounts.’

Cost Per Lead (CPL)

Lead Quizzes, an online quiz platform stated, ‘In the simplest of terms, CPL is the amount of money you spend in order to generate a single new lead for your business. It is used to measure and monitor the effectiveness of marketing campaigns. If you are spending more money on acquiring a new lead than you are earning from having that particular lead become a paying customer, you must be doing something wrong, right?’

Qualified leads are those that maintain interest and keep coming back for more. These are the ultimate leads that will or should be converted to closed deals. Mapping their journey from lead to customer also helps you measure what actions they took to convert and then apply those learnings to other customers. Every lead has a cost associated with it, but it is up to each marketer and business to determine this particular value.

Marketing attributed value

This is the actual rand value that it costs to market to the lead, and this is an extremely important metric. Here you have to honestly look at the channels you are using, the audience you have selected and the amount of money you are spending on them. Constantly evaluate whether you are using the right channels, or if you could be spending less money marketing to where your audience ‘hang-out’ more frequently.

Spending a fortune on Twitter lead generation cards may not be the right platform for your brand. Consider whether your market spends more time on Instagram for example and whether your content will be better received there. Rather be in the right places – even if it’s less places – than trying to be everywhere all at once.

Conversion rates

How good is your content at attracting users? You have to look at the content you’re sending out, and then how many of the people you’re marketing to are actually interested enough to click through, complete a form or engage with you. Really think about what will convert a lead into a customer before launching any campaign.

Your average monthly database growth

Database management and growth is the process of keeping your contact database as clean as possible, keeping the data up to date and growing your database by attracting more leads and customers. 

Analyse your database all the time to determine whether the data you are collecting is clean. And if your database is filled with hard bounces and unsubscribes, make sure a massive scrub is done so you don’t waste efforts and money on uninterested prospects. It is also extremely important to know what you want to do with the data you are collecting, and that it is the correct data.

HubSpot mentioned that: ‘You want to create an engaging, personalised experience for leads and customers. Unreliable data undermines those efforts, so having a resource that provides solid visibility into your contact records and the means to consistently maintain them is central to successful contact management.’

Average time spent on your website (dwell time)

If you are directing people to a website, this is a key stat to look at. This will determine whether your initial interaction (like your ad or PPC advertising) has had the right impact and if people are interested in your product. So consider what keywords are driving visitors to your site and focus on those users. If your keywords are not transparent and direct enough, you may need to consider dropping them. Remember, the aim of this is to get users to read your content and consider taking an action such as: signing up, buying, reading more and sharing.

Metric measurements are crucial to determine whether you are spending your money and efforts in the right place. Learn from your audiences, from your successes and your flops. Metrics are the only way to get honest answers. As our sister company, Spitfire Inbound stated, ‘Always measure what matters.’ Now, go and improve your ROI – you have the metrics to guide you.

PENQUIN
+27118791900
penquin.co.za

Modern Marketing Digital TrendCamp: Positioning Your Website For Success Through SEO

Our Modern Marketing Digital TrendCamp video features Craig Fester, Online Marketing Specialist at 1-Grid, whose video focuses on positioning your website for success through SEO.

The video is live on our YouTube channel – don’t forget to subscribe to the channel for more videos on advertising, branding and marketing trends and topics.

Send a 3-4 minute audible video of yourself at home or at the office. The video should be about a general advertising/ branding/ marketing trend topic (not a product or company promotion).

To submit your video and for more information, please contact thapy@practicalpublishing.co.za

1 GRID.COM
saskia.schuldig@1-grid.com
1-grid.com

ArtLab Announces Move To New Premises

After 10 years at The Old Biscuit Mill, ArtLab moved into new premises on 1 September 2020.

The company specialises in decor, decorative and other large format printing solutions. They have now honed their operation to cater specifically for high end decor applications such as: digital textile printing, custom wallpapers, and murals and fine art printing. Their new address is at 15 Durham Ave, Salt River, Cape Town.

ARTLAB
+27828216190
contact@artlab.co.za
artlab.co.za
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