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Leadership, Performance And Workplace Culture Lessons From A Female-Led Agency

Leadership, Performance And Workplace Culture Lessons From A Female-Led Agency
Katlego Mahura, Idea Engineers.

Katlego Mahura, MD at Idea Engineers, says in an industry where women make up a significant portion of the workforce, the presence of female decision-makers has a noticeable impact. However, the differences observed are not limited to gender equity, they reflect how organisations can strengthen teams by aligning with the realities of modern working life and creating space for more inclusive, adaptable cultures.

Here are six lessons learnt from leading an agency as a female:

Flexibility Drives Performance

During the pandemic, flexible working models showed clear benefits for both businesses and employees. Yet most South African companies have now called staff back to the office: Discovery Bank reports that more than 75% of office workers now commute at least three days per week and office rentals have surpassed pre-pandemic levels in most metros.

For many women, reverting to a rigid office-first model risks undoing hard-won progress. If we measure outcomes rather than hours, it can result in higher morale, stronger retention and better performance.

Kind Leadership Can Be Strong Leadership

Leading a company is often associated with making difficult decisions and keeping the workforce in line. While it is important to be strong and decisive, leadership can also be kind and empathetic. We understand what it means to juggle deadlines with school runs, doctor’s visits or the logistics of family life.

This has shaped a culture where people don’t have to apologise for needing flexibility, provided they deliver. This approach builds loyalty and a performance mindset based on mutual trust.

Trust Is Based On Accountability

Flexibility must be underpinned by accountability. That means clear expectations, transparent performance measures and robust tools for collaboration. When delivery is non-negotiable, flexibility enhances rather than threatens business outcomes. It can strengthen client relationships and reduce attrition.

Thriving Requires A Safe Space

A workplace where people feel safe to speak up, share challenges and be themselves unlocks greater creativity and innovation. People who feel safer, more trusted and more purposeful will usually be more willing to go the extra mile.

McKinsey research shows that 89% of employees believe psychological safety in the workplace is essential and highlights how leadership behaviour strongly influence whether teams feel able to take risks and contribute ideas. Breakthrough ideas surface and collaboration thrives when team members know they can speak openly without fear of judgment.

The Invisible Load Remains A Challenge For Women In The Workforce

The unpaid workload outside the office remains unequal. Data from UN Women shows that South African women and girls spend 15.6% of their day on unpaid care compared to just 6.5% for men. When workplaces ignore this imbalance, women are forced to cut back hours, miss promotions or leave industries entirely.

Throughout my career, I have seen talented colleagues struggle to balance demanding roles with caregiving responsibilities, often at the cost of their career growth. Companies that address the invisible load through flexibility, fair pay and supportive policies will be better positioned to attract and retain talent.

Diversity Isn’t Just About Gender And Race

Diversity and inclusion is a strength for organisations that get it right, but this should not only be about categories recognised in the employment equity legislation. Forward-thinking employers should be considering how they can be inclusive of people with disabilities (including hidden ones), neurodiversity and different age groups.

Accommodating people at different life stages is becoming increasingly important. Parents or caregivers may need flexibility to manage school runs and medical appointments, while employees later in their careers may prioritise stability or health-related considerations.

Workplaces should flex around these needs. I have witnessed how small but well-considered accommodations, like flexible scheduling or mentorship opportunities, made colleagues feel valued and able to thrive at work.

IDEA ENGINEERS
https://www.ideaengineers.co.za

African Creatives Shortlisted For Global Competition

African Creatives Shortlisted For Global Competition

Celebrating its 10th year, Next Creative Leaders was created in partnership with The 3% Movement as the industry’s only free portfolio competition that identifies, celebrates, and provides a global platform to talented women, non-binary, and trans creatives who are making their mark on the world. The One Club for Creativity today announced 13 young creatives in the Middle East & Africa region who are among the 120 entrants from 30 countries who are shortlisted for Next Creative Leaders 2025.

Creatives from the region on the NCL 2025 shortlist are as follows:

South Africa

– Michelle Marais, creative director, Dentsu Creative, Cape Town.
– Jasmin Vandersteen, copywriter, and Zainab Mitha, art director (team), Joe Public, Durban.
– Lesego Molaudi, art director, Ogilvy South Africa, Cape Town.

Kenya

– Divya Buddhdev, associate creative director, Ogilvy Africa, Nairobi.
– Olive Wangai, associate creative director, Dentsu Creative Kenya, Nairobi.

NCL 2025 entries were judged by an esteemed jury of 39 top creatives from 21 countries. The complete NCL 2025 shortlist can be viewed here.

Along with announcing global winners on November 4 based upon the highest jury scores, the competition will also recognise regional winners in APAC, Europe, Latin America, Middle East and Africa, and North America.

A special virtual NCL winners celebration will be held on November 6, and include a celebration of all winners and discussion with judges and winners. More details and registration for the online event can be found here.

Eligible participants for NCL were those who are stepping into leadership roles, including copywriters, art directors, designers, ACDs, content creators, and recently promoted creative and design directors with less than one year in the role, and creative teams who are doing game-changing work. To make NCL as accessible as possible, there is no fee to enter.

They were judged on four-to-six pieces of creative work and information about how they — and their work — are pushing the industry forward and making a positive contribution in terms of diversity, mentoring, and advocacy.

Each NCL winner receives a one-year complimentary individual membership with The One Club, with opportunities to serve on juries for one of The One Club’s awards programs, and receive a complimentary ticket to a One Club professional development conference ($1,000+ value), panels, and mentorship events.

Winners also have their work showcased on The One Club website and social channels, covered by media partners, and have potential opportunities to speak at NCL events. Branding for Next Creative Leaders 2025 was designed by Du Nieto (he/they), an NCL 2021 winner who serves as lead designer at Revolut, and independent creative at dadada.work. Font for the branding – Romie Light Italic – was donated by Margot Lévêque Studio, based in New York.

NEXT CREATIVE LEADERS
https://nextcreativeleaders.oneclub.org

Feed That Bird Appointed Marketing And PR Partner For Lion Roars Hotels And Lodges

Feed That Bird Appointed Marketing And PR Partner For Lion Roars Hotels And Lodges
Gustav Reyneke, Avuyile Masekwana, Jillian Clinton and Jeanri-Tine van Zyl-Punt.

Feed That Bird Communication Consultants (Pty) Ltd has secured the Lion Roars Hotels & Lodges marketing account. The partnership sees Feed That Bird entrusted with the full marketing function of the Lion Roars portfolio, spanning digital strategy, social media management, public relations, influencer engagement, design, and content creation.

Feed That Bird will be taking on full marketing responsibilities for the group’s collection of boutique hotels, game lodges, and restaurants across South Africa.

‘We are thrilled to partner with Lion Roars. Not only is it a dynamic portfolio, but the company culture – defined by its can-do spirit, commitment to exceeding expectations, and emphasis on positivity and kindness – aligns strongly with our own values at Feed That Bird,’ said Jeanri-Tine van Zyl, Founder and Director of Feed That Bird. ‘From a marketing perspective, it is especially exciting to partner with a group that allows us to tell such an extensive story: whether it’s experiencing the bustling heart of Cape Town, sipping wine in the Winelands, exploring the unspoilt beauty of the Garden Route, or going on a game drive – Lion Roars has it all.’

Feed That Bird is uniquely positioned to serve the brand in its multiple locations, with its teams based in both Cape Town and George. ‘Beyond this, we are looking forward to introducing our long-standing media and hospitality relationships to Lion Roars, and to engage in authentic storytelling that resonates with travellers,’ said Van Zyl.

Vincent Bouwer, Chief Revenue Officer at Lion Roars, said: ‘As a family-owned group, we were looking for an agency that could relate to our values, offer personalised service, and truly embody the spirit of partnership. Feed That Bird, with its nimble approach and energetic mindset, stood out among full-service agencies. We are excited to welcome the team into the Lion Roars pride and to share our story with visitors both locally and abroad.’

Feed That Bird, celebrating its 10th year in business, values creative storytelling and authentic brand narratives and has worked with numerous established brands in the wine, spirits, lifestyle and corporate sectors. The Lion Roars account marks an exciting step in expanding the agency’s footprint within the travel and tourism space, aligning seamlessly with its lifestyle-driven portfolio.

The partnership officially commenced in August 2025, with a comprehensive marketing rollout already underway under the creative banner: ‘Live Lion Hearted’. This campaign will highlight Lion Roars’ signature warmth, curated guest experiences, and world-class destinations, while building deeper digital engagement with both new and loyal audiences.

FEED THAT BIRD
https://feedthatbird.com/

Judging Opens For 2025 PRISMS Awards

Judging Opens For 2025 Prisms Awards
Paul W. Reynell, Chief Judge of the 2025 PRISMS Awards.

The Public Relations Institute of Southern Africa (PRISA) has officially begun judging for the 2025 PRISMS Awards. Just as Heritage Month reminds us of the values we inherit and pass on, the awards recognise the stories, strategies, and standards that will shape the future of public relations and communications across the African continent.

‘This year’s Awards theme, The Human Factor, could not be more relevant. It speaks directly to the essence of PR, which is the courage to care, the empathy to listen, and the responsibility to act with integrity,’ said Paul W. Reynell, Chief Judge of the 2025 PRISMS Awards and PRISA Vice-President. ‘In an age increasingly defined by data and automation, the PRISMS remind us of what makes communication truly powerful – the ability to connect people, bridge divides, and influence society for the better.’

A panel of 50 esteemed judges, including leaders, mentors, and innovators in the PR profession, will assess campaigns not only on outcomes but also on their humanity and purpose. The judging process also incorporates the PRISM Young Voices Programme, which pairs emerging PR professionals with experienced judges, ensuring that the values of excellence and integrity are passed on to the next generation.

The 2025 PRISMS Awards have received 392 entries, underscoring the strength and creativity of the African PR industry. ‘This response reflects both the resilience of our profession and the appetite for work that demonstrates not just innovation, but impact with heart. It is proof that The Human Factor is alive and thriving in our industry,’ added Reynell.

The winners will be announced on 18 October 2025 at a prestigious gala dinner in Johannesburg, following a two-day industry summit. Both the PRISMS Awards and Summit will bring together communication professionals from across the continent to share insights, celebrate innovation, and collectively shape the future of an industry that continues to evolve while remaining rooted in humanity.

‘Just as heritage celebrates the richness of our past, the PRISMS celebrate the promise of our future, where creativity, integrity, and humanity remain at the heart of communication,’ Reynell concluded.

PRISMS Awards
https://www.prisa.co.za/

Nasty C Stars In Doritos Series

Nasty C Stars In Doritos Series

Rap superstar Nasty C recently teamed up with Doritos as he launched his fifth studio album ‘FREE’. The rapper features in the latest episode of In The Truck, a social series that blends culinary and culture, while bringing South Africa’s most captivating personalities into the Doritos Loaded Truck.

Doritos gets some of the country’s most popular personalities to level up their snacking game making Doritos Loaded meals at some of the hottest events around the country, discussing careers, passions and their unique takes on culture and flavour.

The latest In The Truck episode features Nasty C dropping an exclusive teaser to his lead song ‘Switch”, which is a heartfelt anthem where he also reflects on the family he was born into and the one he’s built for himself. In addition to giving fans an exclusive listen to this lead single off the upcoming album ‘FREE’, Nasty C also delivers a bold freestyle to inspiring lyrics from the album encouraging others to celebrate the wins of those around them.

In the episode, Nasty C candidly reflects on his new album:

‘My new album ‘FREE’ is basically inspired by wanting to be free, but also just feeling very free. Free from a lot of things that have had like a hold on me, whether it’s mentally or literally. Fans can expect to hear some honest music in there, some vulnerability, a lot of like introspective stuff, but also some vibes, some club bangers, you know, something that you can dance to,’ commented the rapper.

The highly anticipated album was released 12th Sept, is Nasty C’s 5th studio album, the first on his own label Tall Racks, and signals a brave new era for the Durban-native. A sonic declaration of independence, ‘FREE’ is a project that reflects the rapper’s journey not just as an artist but as a man reclaiming his voice, his time, and his truth.

‘Doritos is all about encouraging consumers to be bold enough to be themselves,’ commented Jaydee Newman, Brand Manager for Doritos at PepsiCo South Africa. ‘With In The Truck we are taking it a step further by merging culinary cuisine with culture in partnership, telling the real stories of personalities who embody bold self-expression. We’re excited to collaborate with the boldest rapper in the game, Nasty C, on this episode and we look forward to sharing his journey and the journeys of others.’

PEPSICO
https://sa.pepsico.africa/

King Price Announces New Campaign

King Price Announces New Campaign

King Price has launched its new campaign called ‘Make insurance great again’. The first element, a tongue-in-cheek radio ad that dropped on 15 September, promised to ‘build a wall around high premiums’ and ‘grab poor service by the policy.’ It’s irreverent and playful.

‘We’re all about disrupting the insurance market and shaking things up, because why not? South African humour and our people’s passion are at the heart of what we do. Our new campaign follows in those footsteps: A little cheek, a lot of passion,’ said De Wet van Deventer, head of marketing at King Price.

‘In commercial insurance especially, the human touch has disappeared. Too often, clients end up dealing with bots instead of real people,’ said CEO Justinus van der Westhuyzen. ‘We believe in putting relationships back at the heart of insurance. That’s how we’ll make insurance truly great again.’

‘Make insurance great again’ is fun. It’s fearless. And yes, it’s a little outrageous. But then again, that’s how King Price has made its mark. No fake news (or fake tan). Just lekker insurance. Just unapologetically South African.

KING PRICE
https://insurance.kingprice.co.za/

LePub Johannesburg Announces Head Of Strategy

LePub Johannesburg Announces Head Of Strategy
Kurt Jossie, LePub Johannesburg.

LePub Johannesburg has strengthened its strategic leadership with the appointment of Kurt Jossie. Jossie brings a wealth of strategic experience, having shaped brand narratives for some of the country’s most iconic names. His appointment marks a pivotal step in LePub’s evolution – deepening its strategic capabilities and sharpening the role of data and cultural intelligence in the creative process.

‘Strategy’s role in marketing is to identify opportunity, whether short-term, long-term, or both. Whether for imaginative creative genius, practical commercial success, or both. To do that, I ask a lot of questions. Some may sound naïve, some off-topic, some even a little judgmental. But every one of them is aimed at understanding the challenge better, so we can unlock the biggest possible win. Nothing more, nothing less,’ said Jossie.

‘Jossie brings a rare blend of analytical sharpness and creative empathy,’ said Greg Pfuhl, Managing Director at LePub Johannesburg. ‘His ability to decode cultural signals and turn them into actionable strategy will be key as we continue to build ideas that live in culture and move markets.’

‘At LePub, we believe creativity is most powerful when it’s rooted in truth,’ added Graeme Jenner, Executive Creative Director. ‘Our work thrives at the intersection of data and emotion, and Jossie’s leadership will help us push that even further.’

LEPUB
https://www.le.pub/

How Brands Can Leverage Passion As Currency

How Brands Can Leverage Passion As Currency
Jessica Porter, Levergy.

Jessica Porter, the Head of PR at Levergy, says an audience’s shared passion has fast emerged as the new currency of connection. In this emotional economy, consumers trade their time and loyalty for brands that truly fuel the things they love – this could be anything from music, fitness, food, sports, gaming or even bird watching.

Everywhere we turn, we hear brands saying, ‘we need to target Gen Zs’. While that makes sense as a ‘target audience’, the truth is that Gen Zs are not all the same. And so, the smart question is: How are brands earning the attention, trust and loyalty of their target audiences?

The answer isn’t always about louder advertising and better targeting. It’s about tapping into something more human, and ultimately more powerful: passion.

In fact, Passion Pulse research shows that 78% of South Africans rate their commitment to their passions between 8 and 10. That’s not a casual interest, that’s a cultural signal, and brands that recognise its value are better positioned to connect meaningfully.

For so long, the status quo has been about dissecting our audiences into neat demographic segments because ‘we absolutely need to target a 23-year-old female, with blue eyes that still lives with her parents in a small town in KZN’. I am not disputing that age, gender, location and income aren’t important because they are. But sometimes it just isn’t enough. In today’s hyper-personalised, culture-first world, understanding passions has become just as important as understanding demographics.

Think about it this way: the Gen Z sneakerhead from Cape Town and the Millennial streetwear enthusiast from Braam may live in different parts of the country and be in different age groups but through their shared passion of sneaker culture, there is a clear connection. The more brands identify that passions could fall across demographic profiles, the more they open themselves up to more meaningful engagements.

Simply put, demographics tell you who people are, but their passions tell you who they want to be. Don’t be confused by what passions are. These are not hobbies, they form part of someone’s identity. In order for a brand to become part of that culture, they need to authentically step into the spaces where passions connect.

Think about those moments that bring strangers together, the kind that make your chest tighten, your voice rise, and your guard drop. It could be the drop of a beat at a festival, a long-range goal in a local derby, or the twist in an eGaming tournament streamed live by thousands. These are the modern rituals that unite communities and blur the lines between sport, culture and identity, and connect us across geographies, generations and genres.

Every time the Boks step onto the field there is the Mexican wave of goosebumps that goes beyond those that are in the stadium; that moment becomes the ritual of national pride. Rugby fan or not, you feel it and are part of something bigger. You hear the national anthem, you see it in the sea of green and gold, you feel it in your chest when you celebrate with the stranger next to you. It’s not just about rugby. It’s about what happens when a collective passion of national pride becomes a moment of unity.

Whether it’s through sport, music, fashion, or gaming, fan communities are built on shared participation and passions. So, when brands authentically meet people in these moments of unity, whether it be through content, experiences or product, you are no longer just seen but you are felt and ultimately you become more than just a sponsor.

Some of the most culture-shifting brands didn’t build their names on product alone, they built them by championing what people care about most. Patagonia doesn’t just sell outdoor gear; it fuels a passion for protecting the planet, showing us that activism can be stitched into the very fabric of a brand.

In one of the most unexpected crossovers, Louis Vuitton partnered with League of Legends, stepping into the world of esports not just as an outsider but as a co-creator by designing in-game skins, championship trophy cases as well as a real-world capsule collection – showcasing that a luxury brand could seamlessly integrate themselves into gaming culture by tapping into an entirely new generation of fans, and proved that credibility in a new space isn’t about heritage. These brands don’t interrupt passion, they amplify it. And in doing so, they’ve become more than brands. They’ve become belief systems.

With 62% likely to remain loyal to brands that support their passion, brands need to focus on the shift from ‘what we sell’ to ‘what we stand for and who we serve’. It’s about embedding your brand authentically into the culture and communities that matter to your audience.

You are not in the game until you are in the culture. So, to truly leverage passion as currency, brands need to stop trying to shout louder than their competitors and start learning how to belong. That means showing up where passions thrive, with relevance, value and intent. Whether you’re creating content that adds to sneaker culture, supporting grassroots sport, or co-creating with gaming creators, passion-led branding starts with service, not spotlight. It’s not about saying ‘look at us’, it’s about saying, ‘we see you’.

LEVERGY
www.levergy.co.za

OG Influencer Takes Over Digital Out-Of-Home Screens

OG Influencer Takes Over Digital Out-Of-Home Screens

The self-proclaimed ‘OG Influencer’ has taken over digital out-of-home (DOOH) with lines like ‘You stretch, I reach’ in gyms, ‘All eyes on me, literally’ in malls, and ‘More followers than your feed. I just call them the population’ across roadside screens. The campaign is unapologetic, disruptive and unmissable.

From taxi ranks and roadside billboards to gyms, malls, Gautrain stations and golf clubs, bright yellow messages are popping up everywhere. They’re cheeky, loud and impossible to ignore.

What makes this even more intriguing? It’s not the work of a single media owner – it’s a rare collaboration across multiple players in the industry. A united takeover that shows the power of outdoor when it’s at its loudest.

And while the yellow-clad OG is already making noise on LinkedIn, Instagram and Facebook with lines like ‘#nohashtagsneeded’, the question remains: who’s behind the attitude?

For now, the mystery is part of the magic. The OG Influencer isn’t asking for likes or shares – it’s demanding attention in the real world, reminding us all who the original influencer really is.

OG INFLUENCER
www.instagram.com/the.og.influencer/?hl=en

Outdoor Network Announces Digital Rotator In Richards Bay

Outdoor Network Announces Digital Rotator In Richards Bay

With the addition of Outdoor Network’s new site in Richards Bay, the network now spans 22 digital billboard rotators nationwide, offering a reach of 11 million Visibility Adjusted Contacts (VACs) per month across South Africa. Located on Bullion Boulevard opposite Town Square Shopping Centre, the new 3m x 6m billboard features two distinct sides: one digital and one static.

The digital face rotates twice daily to align with peak morning and afternoon traffic, maximising exposure and audience reach. The static side provides a high-impact panel, giving advertisers the opportunity to pair dynamic digital messaging with long-lasting, visible creative. Outdoor Network’s national rotating digital billboard network allows clients to combine real-time campaign optimisation with classic, consistent branding for maximum effectiveness.

Aligning with global trends, Outdoor Network supports advertisers with real-time audience analytics, using VACs data, a leading metric provided by the Out of Home Measurement Council (OMC) to ensure effective campaign planning. VACs consider key variables such as traffic flow, viewing angles, dwell time, speed, and illumination to accurately assess the likelihood of your advert being seen.

Shamy Naidu, Director at Outdoor Network, said, ‘The Richards Bay rotator is a powerful step forward in regional reach for brands looking to connect with consumers in this busy area. Our aim is to continuously unlock value for advertisers by combining scale with precision. This site adds another premium touchpoint in a strategically relevant market; with the kind of data-backed impact our clients expect.’

OUTDOOR NETWORK
www.outdoornetwork.co.za

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