Twitter’s Latest Product Offering And Its Implications For Brands

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Twitter’s Latest Product Offering And Its Implications For Brands
Kgavgelo Masenya, Media Planner at The MediaShop.

Kgavgelo Masenya, Media Planner at The MediaShop, discusses Twitter’s subscription model and wonders what would make people spend hard-earned money on tweets and where it will leave the advertising audience.

Admittedly, I am quite passive when it comes to Twitter, occasionally logging on just to stay in touch with what is happening. But for many users, it is more than an occasional visit – especially in times of a pandemic. Twitter is used as a source of information, a platform to share thoughts, an avenue to promote businesses, a means of raising awareness on crucial issues and ultimately, a way to build a community of like-minded people to vent and discuss life with – all without borders and within 280 characters. It has become an integral part of everyday life for consumers and a cost-effective means for brands to reach these users.

This Twitter subscription model, which is still being fine-tuned as reported in a BusinessTech article, will come with some premium features. For instance, a tweet deck, tipping feature and possibly that all-important edit/undo button. For content creators and even some brands, these will be welcome features as it would allow followers to directly tip them for exclusive content.

But what does this mean from a social buy and targeted advertising perspective? The platform makes it quite clear that the ultimate purpose of exploring subscription is to minimise Twitter’s reliance on advertising revenue, which could mean an impact on advertising objectives for those of us in the media industry.

Digital is the future, it has been said, and from a global perspective, we know Twitter is among the top-ranking mobile apps available (partially because it is free). When we bring it home to South Africa, we are looking at an audience of 2.3 million users who can be reached with adverts on Twitter alone. If the platform launches an ads-free subscription option, what happens to that number?

Will this accelerate the need for influencer marketing and alter our buckets of look-alike programmatic buys? Research shows that consumers are willing to pay a little extra for the convenience of not being disturbed by ads, so what will targeted advertising look like when there is a portion of users we cannot promote to? I guess we will have to wait and see.

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