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See Branding, Marketing And Advertising Opportunities On The Modern Marketing Stand In Durban

Modern Marketing will have a stand at the Sign Africa Durban expo, taking place from 11-12 March 2020 at the Durban ICC.

The stand will highlight opportunities to be part of the Modern Marketing Expo in Johannesburg in September. The event is a holistic, adaptive methodology that connects brands with real customers and drives business results by blending strategy, creative, technology and analysis. 

The September event is targeted at advertising and marketing professionals who want their clients to be seen; at creatives who want something different and at those who want to be inspired. The event will feature the most innovative promotional and marketing products, as well as seminars from experts on the latest industry trends. It’s an opportunity to explore different marketing channels, branding, products, technology and campaigns that’ll help you deliver on your brand objectives.

Entrance is free. If you’re interested in visiting the stand at the Sign Africa Durban Expo, and to pre-register online, visit: https://signafricaexpo.com/durban 

MODERN MARKETING
+27114501650 
info@modernmarketing.co.za
www.modernmarketing.co.za

Female Leadership In Advertising

Anine De Wet, co-founder and managing director of Cape Town through-the-line agency 2AM.

Anine De Wet, co-founder and managing director of Cape Town through-the-line agency 2AM addresses the issue of gender roles in the workplace. 2AM, which De Wet co-founded with Marco Russolillo in 2014, was recently acquired by Hoorah Holdings, where she retains the role of MD.

As the battle for gender diversity lingers in South Africa, De Wet believes that it’s up to women in the workforce to stop making excuses for their strengths and achievements, to fine-tune their careers goals and to chase these unapologetically. Rather than viewing their sensitivity and intuition as a weakness, women should also leverage these valuable assets that are absent in their male colleagues, urged De Wet.

So why are we still talking about gender in the workplace in 2020 at all? Because there are undeniable differences between women and men that affect the way we lead, the way we interact with others, and how we handle challenges, in particular. In addition, confidence in a woman is (still) not as appreciated as it is in a man.

Confidence is key

This is of particular concern to De Wet, because she believes that leaders need to be confident in order to be successful and to inspire confidence in others, a behaviour she says appears to sit more comfortably with men than women.

‘I believe very strongly that women need to own their strengths and achievements by not making excuses or deflecting. Too often a woman will say ‘I don’t mean to be vain, but…’ as if they need to qualify it before admitting a strength or achievement.’

She is also concerned that, in her experience, women are less outspoken about their career goals, suggesting they are less clear about the nature of these. In her team, she actively encourages young women to define their goals, and then to work hard to put in place the necessary measures to achieve these.

Flexible futures

Another fundamental for De Wet is that women need to do a better job of supporting their female colleagues in the workplace. A big part of this support is making room for women, and mothers in particular, to manage motherhood along with their professional obligations. In its simplest form, this means flexible working hours and judging a woman’s competence on her output, and not the number of hours she is in the office.

We have to create spaces that allow women to incorporate their children, and the associated responsibilities, into their lives. Until we do that we won’t have brilliant women in the workplace. On the matter of motherhood specifically, De Wet equates the responsibility with ‘running two massive businesses, both competing for the same limited time and energy’.

The thing with motherhood isn’t that you can’t manage your time. Rather, the challenge is around the fact that your mind is occupied with the kind of responsibility one can’t really understand until you have felt it. Getting your focus right is key, or rather the ability to instantly shift focus between two things that are of equal importance to you.

The character of leadership

The ultimate leadership characteristics differ from person to person, because all leaders bring a bit of themselves to the role. De Wet believes her style of leadership to be defined by her determination, her positive outlook and sensitivity. ‘I have a well-developed sense of intuition, which is one of my most important skills and my competitive advantage when it comes to client relationships. Agility is also very important, especially in today’s very fast-paced world where it is crucial to adapt as quickly as possible. I don’t view sensitivity as a weakness, and I make a point of encouraging women to develop their EQ and so develop ways of working with their feelings – and not just the ‘soft feelings, but also irritation, anger and frustration.’

Considering the future of her industry, De Wet stresses that the unknowns are what makes it crucial for leaders to be resilient and adaptable, and to be prepared to learn fast. True leadership, she stresses, is about being able to take the lead in that unknown space.

‘What we do know, however, is that agencies of the future must move away from seeing themselves as service providers and rather work to forge true partnerships with their clients. That’s because the era of creativity for creativity’s sake is over.

‘I have always believed that creative work should be aligned to a brand’s business goals and that advertising must have a level of measurable effectiveness. If it doesn’t work for the client then why are we doing it? And this is why client service, and strategy, is so crucially important. Client service ensures there is a business objective behind whatever it is that you’re doing.

‘Women should continue to work hard, but also smartly, and be strategic about their goals. And be your own champion.’

HOORAH DIGITAL
www.hoorahdigital.com

Email Signature Marketing Is A Powerful Digital Marketing Channel

According to Damian Hamp-Adams, Rocketseed CEO, with the legitimisation of email signatures, mainstream marketing is paying attention.

Students enrolling for the 2020 Digital Brand Strategy course at The IIE’s Vega School will, for the first time ever, be introduced to the role of email signature marketing as a powerful (and highly cost-effective) digital marketing channel.

‘It is fantastic to see an educational facility like Vega including this dynamic channel into their curriculum. Email signature marketing warrants a presence on the syllabus and we’d expect more tertiary education institutions to apply this in the future,’ said Hamp-Adams.

Email signature management software provider, Rocketseed, and digital agency Digitlab will be recognised as a key contributor to the new course material which emphasises the engagement potential of branding businesses’ everyday employee email, which is, after all, their number one communication channel with the average employee sending over 1000 emails every month.

Most email marketing course material focuses on bulk email marketing. In the Digital Brand Strategy course, they dive deeper into email marketing by addressing in-email banners and signature marketing. Going beyond the basics of HTML design and contact lists, students will get to understand the importance of creating an all-encompassing email marketing strategy that reaches people across all email customer touchpoints. Thanks to Rocketseed’s contribution, students will learn about controlling consistent company-wide email signatures to raise brand awareness and reinforce brand familiarity, as well as the role of legal email disclaimers in protecting brands in terms of regulatory compliance, copyright and confidentiality.

From a marketing perspective, the new course material also emphasises the engagement opportunities of branded email banner campaigns – impactful, interactive advertising banners that not only promote but also encourage recipients to directly click-through to company websites, social media channels and key marketing content. As a digital marketing tool, email banners boast not only the ability to be timed and targeted but also extremely high open and click-through rates.

The course also highlights how to choose and use email signature software. Rocketseed has contributed its expertise on email signature design – including the critical call-to-action – as well as guidelines on how to integrate signatures and email banner campaigns into an engaging and effective wider brand marketing strategy.

Mike Saunders from Digitlab said, ‘Email marketing is still a strong and necessary marketing tool but the strategies need to go beyond bulk email blasts. Unfortunately, that is what most marketing programmes focus on. What we have done with the Digital Brand Strategy programme is expand on all the email customer touchpoints that marketers can use to build their brand, drive culture, generate leads and communicate more efficiently.’

DIGITLAB 
+27317640975
info@digitlab.co.za
digitlab.co.za
ROCKET SEED
+27116917740 
rocketseed.com

Marketing Strategies For Brands To Target Mom-Sumers

Exposure Marketing’s second Power of Mom conference will take place on 25 March 2020. The conference brings together experts to help visitors with their marketing to moms strategies.

Conference director Projeni Pather said, ‘The first Power of Mom conference provided delegates with the opportunity to extend their minds to the infinite opportunities when marketing to moms, to network with like-minded brands, make new and beneficial connections, be exposed to the latest research and to extend to new mom markets.’

The conference in 2020 aims to once again- through sessions with expert speakers and panel discussions with leading brands as well as marketing experts – show delegates how powerful moms are as the decision-makers of the household.

The conference aims to bring a more diverse array of content to the delegates, including how to work with solicited and unsolicited data. It will also provide an answer to what diversity marketing is and how to successfully implement it. Delegates will hear how language is one of the most powerful ways to encourage behavioural change and how valuable having authentic conversations with moms is. 

2020 speaker line-up

  • Esti Prinsloo, Nielsen.
  • Mo Malele, NK Innovation.
  • Kelvin Jonck, YouKnow.
  • Jason Kubheka, VMYL&R.
  • Projeni Pather, Exposure Marketing.
  • Dave Nemeth, Trend Forward.
  • Topaz Booysen, Popimedia.
  • Leigh Crymble, BreadCrumbs.
  • Alan Todd, All Told.
  • Charlene Olivier, Ogilvy.
  • Oyisa Besman, Vodacom.
  • Dharshan Naidoo, InfoBip.

One of the key takeaways from the 2019 conference was that the mom-sumer is ever-changing and any brand that wants to engage with her has to create content that interacts with her at every stage of her life, starting even before she becomes a mother. The Power of Mom 2020 conference looks forward to exploring this further and understanding how to ensure that brands are in her shopping basket.

EXPOSURE MARKETING 
+27114658955 
info@exposuremarketing.co.za
exposuremarketing.co.za

2020 SA Young Lions Judging Panel Announced

2020 SA Young Lions Judging Panel.

The SA Young Lions 2020 competition provides young creatives with an unrivalled opportunity to demonstrate their talent under pressure, by creating a 60 second commercial in just 48 hours. 

Ster-Kinekor Sales is the official local representative for Cannes Lions International Festival of Creativity and has announced the list of professionals and creatives that have been selected to judge at the 2020 edition of the event: 

– Fran Lucking, Chief Creative Officer at Grey Africa.
– Molefi Thulo, Creative Director at Ogilvy SA.
– Mukondi Kgomo, Marketing Director at Think Creative Africa.
– Luzuko Koti, Director of Communications at the Nelson Mandela Foundation.
– Lynne Wylie, HOD of Marketing at Ster Kinekor Theatres.
– Layla Swartz, Flim Producer.

The team behind the winning commercial, as selected by the judges, will be announced on 13 March 2020. They will then represent South Africa in the Young Lions Competition at the 66th Cannes Lions Festival to be held from 22- 26 June 2020.

STER KINEKOR 
leads@sterkinekor.com
sterkinekor.com/content

The Impact Of IoT On Digital Marketing

Lisa Schneider, managing director of the Digital School of Marketing, says that the internet can be looked at as a global collection of interconnected networks. Not only are the things we use becoming more interconnected, but they are also able to access the internet, which opens up a new frontier of opportunities for digital marketers.

When we refer to internet of things (IoT), we speak of how things, which people use in their day-to-day lives, are becoming more interconnected. For example, laptops, smartphones, gaming consoles and televisions can be connected to each other and share data through a Wi-Fi network or Bluetooth connectivity.

While it might sound like science fiction, we’re already at the point where air conditioners, fridges, lights and kitchen appliances can be controlled with a few swipes on a smartphone or tablet. 

IoT has been a buzzword used by digital marketers for years now. Some say it’s going to positively revolutionise the way digital marketers do their jobs, while others feel it might be pushing the boundaries of what invasion of privacy means. Regardless, the internet of things is here and we, as digital marketers, need to be aware of the opportunities and challenges it presents.

Three ways IoT will change digital marketing

With all devices and appliances soon to be sending and receiving information over the internet, digital marketers now face a completely new set of challenges, and opportunities, to fulfil the needs of their audiences in ways never thought possible.

1. End-to-end experience optimisation

In the past, marketers were only able to interact with customers throughout the promotional process. Now they have more opportunities to engage with customers and optimise the experience. If we take a coffee machine as an example, digital marketers will now have the ability to send customers notifications throughout the product usage cycle, like when their beans are running low or when the machine might require maintenance.

2. Enhanced search engine optimisation

Search engine optimisation (SEO) has in the past been largely concerned with optimising online content using keywords that users might type into their search bar. However, the internet of things is changing the way people look for information online, as they move from typing queries towards issuing verbal queries (like when interacting with Google Home or Siri). Digital marketers will need to focus more on optimising content for natural language processing (NLP) when performing future SEO activities.

3. Accurate product usage data

With so many household devices interconnected and communicating via the internet, the amount of usage data that digital marketers can collect will increase tenfold. In the past, marketers could only gather information such as when a device was purchased, how many of those devices were purchased and, perhaps, when they were handed in for maintenance. Now, if we take the coffee machine, as an example, marketers will be able to see data like how many cups of coffee a household consumes in a month, when the machine is turned on and off, how often the system is being rinsed, etc.

DIGITAL SCHOOL OF MARKETING
info@digitalschoolofmarketing.co.za
www.digitalschoolofmarketing.co.za

The Digitisation Of In-Store Retail

Image source: SACSC website.

According to the South African Council of Shopping Centres (SACSC), Artificial Intelligence (AI) has become a critical feature in the digitisation of in-store retail, personalising the customer experience and creating a more engaging retailer consumer interaction. For retailers, both big and small, AI is more than just a buzzword. It is creating new opportunities while bridging the narrowing gap between virtual and physical sales.

Companies are investing heavily in AI, and the global annual spending on AI by retailers is expected to reach USD 7.3 billion by 2022. The most popular use of this technology in the retail industry is for search, recommendation engines for content, and data science.

Using AI can free up time for retailers by assisting with typical daily tasks, allowing them to dedicate more time progressing their overall business strategy. AI can even gather detailed customer patterns and preferences, allowing for better-informed business decisions. When customer and sales data are processed through these algorithms, the AI model discovers actionable information about a business, its customers and inventory.

With the help of AI technology, apparel brands are able to create virtual racks and trial rooms with gesture walls and touch-free monitors. This helps shoppers find the right style, without having to shuffle through a pile. This will enhance the shopping experience and also help customers to choose from millions of options. Also, stores will be able to gather more in-depth insights into consumer behaviour, optimising their product portfolio for much better retail experience delivery. And, with the help of virtual trial rooms equipped with digital mirrors, customers can actually try on clothes without having to change again and again.

Using a gesture and touch-based interface, a shopper can mix and match various outfits, accessories and shoes to finalise the perfect look. Virtual mirrors do not only benefit apparel brands, they can also make it easier for cosmetic companies and beauty brands to test how a lipstick shade or foundation would appear on real skin without applying the product.

By making use of modern surveillance equipment powered by AI and computers, retailers can also capture and study customer behaviour inside stores. The significant benefit of this is that they then have a better understanding of engagement levels with current store layout and have the option to optimise operations for higher engagement and revenues.

Emotion Artificial Intelligence, a subset of AI, is a term used to describe machines that mimic human cognitive functions, such as learning and problem-solving. Similar technology will also allow retailers to track how a shopper navigates through a store, monitoring which shelves they stop at and which relevant products they have missed, ensuring optimal store layout.

Video analytics can also improve in-store security significantly, greatly reducing the chances of theft. Surveillance footage can be monitored in real-time and critical alerts will be sent to administrators and store owners for immediate action.

When provided with the sales data, machine learning can also discover patterns in your customer’s buying preferences and identify the products they frequently buy together. Stringing together this data, AI can provide retailers with suggestions on what items to put next to each other in their store, getting customers to purchase more. And as those suggestions are based on real data provided by real customers who are buying in a particular store, they are guaranteed to deliver positive results.

AI-powered chatbots are also enabling retail brands to engage with their customers more efficiently. With the use of chatbots, retailers can deal with hundreds of queries instantaneously, without having to increase their staff numbers.

Chatbots can easily be configured to answer questions, provide shopping suggestions and offer prompt support. Using a mixture of AI chatbots and humans, retailers can deal with their customers better and provide users with an improved resolution of problems. With the help of AI, staff can also focus on doing high-priority tasks that require human attention — no more wasting time doing unproductive tasks. So, from robotic shop assistants to personalised marketing campaigns, modern AI is expected to impact all spheres of the retail industry.

Along with all the other competitive-edge trends to keep up with, brands, stores and shopping centres are probably set up for a contest to increase AI applications in order to find or retain top spots on the retail ladder.

This article was sourced from www.sacsc.co.za

FCB Creates TVC For Coca-Cola’s English Premier League Campaign In Nigeria

Coca-Cola is leveraging its sponsorship of the English Premier League (EPL) with an integrated campaign currently running in Nigeria. The company’s IMC Director, Monali Shah, tasked FCB to engage the myriad EPL fans in Nigeria in a refreshing and unexpected manner to ensure they’d ‘offer Coca-Cola a seat at their table’ during this year’s season. 

The integrated campaign currently running in Nigeria is created and implemented by the soft drink’s marketing partners on the continent including FCB, Isobar, Dentsu, Ogilvy Nigeria, Town Criers and R&B Public Relations. 

Shah said, ‘In Nigeria, football is not just a game, it is a way of life. The fans here live the EPL seven days a week, not just on match days. Coca-Cola wanted to honour these fans and their passion for the game every day, not just during the 90 minutes of play. The big ask to the agency was to ensure that the brand stood out in the sea of EPL communications and to create a campaign that resonated with the fans and invited Coca-Cola to become part of their conversations.’

After visiting Nigeria to uncover consumer insights first hand, ‘Banter Better with Coca-Cola’ was conceived and fine-tuned. An integrated campaign featuring a TVC, social executions, PR, Out-of-Home, shopper activations and customer partnerships, it speaks directly to the passion of the fans, who constantly banter with each other about the league, the teams, the performances and the statistics. 

The TVC driving the campaign was created by FCB’s team, including: Executive Creative Director Suhana Gordhan, Copywriter Mbeu ‘Snooze’ Kambuwa and Art Director Jonathan Wolberg with collaboration from designers Liana Liebenberg and Thabang Lehobye.

According to Gordhan, the insights informing the creative approach are grounded in West African fans’ special relationship with the league’s clubs. ‘The key difference between a West African fan’s relationship with the club he or she supports and that of a fan in the UK is ‘choice’. In the UK, you don’t choose your club, you are born into it. For this reason, if someone disrespects your football club, they disrespect your place of birth, your home, your family. As a result, there’s an aggressive, territorial undertone to football banter and discussions.’

‘By contrast, in West Africa, they choose who they support, and are drawn to a club by its popularity and performance. Banter is, therefore, friendly and sporting – a passion point. What’s more, banter, in the West African EPL context, brings people together. Never aggressive, it is a way of good-naturedly sharing your knowledge of the game, and building anticipation for the coming weekend’s battles on the pitch. And yeah, while what happens on the pitch is fair banter fodder, that’s where the battle stays … on the pitch,’ Gordhan quipped. 

The TVC was directed by Anton Visser of Patriot Films with post-production from Left Post. Tiger Fight composed the soundtrack.

FCB  
www.fcb.co.za

Phillip: A Lifetime Whopper Voucher Is Up For Grabs At Burger King

Publicis Groupe’s Saatchi & Saatchi has flipped a potentially negative media article about Burger King into a positive gesture campaign. The campaign is in response to an article by Business Insider’s Phillip De Wet, questioning the future of the brand locally, following the announced acquisition of Burger King South Africa by Africa-focused private equity firm, Emerging Capital Partners (ECP).

Burger King announced that all customers named Phillip (or Philip, or even Phillipa) de Wet, will receive a lifetime voucher for one free Whopper – to be redeemed at any time, in any existing or future national store.

Michelle Marais, Creative Group Head, Saatchi & Saatchi South Africa said, ‘Burger King has been famous for its flame grilling since 1954. So, when the brand recently came under (unnecessary) fire, there was only one thing left for us to do: grill ‘em. De Wet’s article framed the sale of the chain as being due to poor performance, which isn’t the case. We saw this as a great opportunity to put the rumours to rest and assure Burger King fans that the WHOPPER® is here to stay. And what better way to do this than by rewarding every Phillip, Philip and Phillipa de Wet with a WHOPPER® voucher, valid for a lifetime?’   

‘We first ran the vouchers in the Sunday Times – nothing says you’re serious quite like a press ad – and then published them on Burger King’s social media pages. We’re really looking forward to generations and generations of Phills digging into Burger King’s signature flame-grilled sandwich.’

Juan Klopper, Chief Operating Officer of Burger King South Africa said, ’While many brands may see these types of articles as reputational risk, we see them as a challenge – one that we confidently accept. Firstly, we’d like to put on record that this is in no way a personal attack on the media; it’s a positive gesture that demonstrates our continued commitment to South Africa and proves that we’re here for the long haul. It’s also just a nice opportunity to reward our loyal customers named Phillip de Wet.

‘Secondly, it’s our way of correcting some general misperceptions that may exist out there about Burger King and its bright South African future. So to clarify: we remain a profitable and growing business, with 100 new stores in the pipeline nationally, and – more importantly – we remain a responsible employer, dedicated to reducing our country’s growing unemployment rate through continued skills development and the growth of our national Burger King footprint.’

So how do you redeem a voucher? Klopper says it’s as easy as going into any Burger King store nationwide and presenting your ID to prove that you are, in fact, a deserving Phillip, Philip, or Phillipa de Wet. ‘We’d also love to have an open and honest conversation – over a Whopper, of course – with the inspiration of our campaign, to demystify any misconceptions and hopefully grow our Phillip de Wet fanbase.’

 

SAATCHI & SAATCHI SOUTH AFRICA (+27 10) 020 4037 https://www.saatchi.co.za

SheSays Hosting Get Unstuck Event

M&C Saatchi Abel will be a headline sponsor of the next SheSays Cape Town event, taking place on 10 March 2020 – entitled ‘Get Unstuck. How to reinvent and find your purpose’.

This free event will focus on practical ideas on how to navigate career challenges. The SheSays Cape Town Get Unstuck is also in collaboration with Media24, and will be held at Nasdak, 26th Floor, Media24 Centre, 40 Heerengracht St at 17h30.

Diversity of Thought is something that M&C Saatchi Abel believes in and pursues actively every day and so the agency has pledged its support for the SheSays Survey on Gender Representation, the first-ever look at gender diversity in the South African advertising and marketing sector. 

Makosha Maja-Rasethaba, Partner: Head of Strategy, M&C Saatchi Abel, is part of the panel that will lead the conversation on the day. ‘I believe there are many women in the industry who are not happy with their current position and don’t know how to address this. I’ve been there myself, so an event like this that starts a more open discussion is crucial.’

Panellists:

Vanessa Raphaely – Media consultant, author, founder The Village.
Annicia Manyaapelo – Head: Marketing and Communications, Zeitz MOCAA.
Rushda Moosajee – Founder and CEO, Rushtush.
Karin Barry – Creative Director, Nick & Barry.
Makosha Maja-Rasethaba – Partner: Head of Strategy, M&C Saatchi Abel.

Entry is free, but space is limited and the events book up early, so RSVP to secure your spot. If you’re unable to attend on the night, please cancel your ticket via Eventbrite so the organiser can give the seat away. Alternatively, send them a message via capetown@weareshesays.com to release your ticket.

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SHESAYS
weareshesays.com
M&C SAATCHI ABEL 
+27112686388 
jerry.mpufane@mcsaatchiabel.co.za
www.mcsaatchiabel.co.za
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