Creating A ‘New Normal’ In SA Media And Advertising

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According to Amanda Rogaly, Chief Mommy at the online parenting platform, BabyYumYum, while advertising spend is set to decrease significantly both locally and globally in 2020, there may be a glimmer of hope among the chaos. This is particularly significant, given advertising’s role in driving consumer demand for products and services, which in turn impacts employment and our economy. 

Media spend during and post Covid-19

For almost every company, Covid-19 has forced executive teams to bring budgets front and centre. According to IAB’s report, the knee-jerk reaction during Covid-19 has been to cut US marketing spend or at least delay spend until the second half of the year.

Interestingly, we’ve seen companies (valiantly) fighting that urge. Brands have moved their media spend to where the people are: at home. What’s at home? Phones, laptops and broadcast TV. The digital revolution was already at the boil, but it’s ready for serving now.

You can see this mirrored in IAB’s report. It shows that both digital and traditional media both took a hit at the start of the Covid-19 outbreak with digital media declining by 33% and traditional media seeing a 39% decline. However, digital spend has started to recover, increasing by 4% within the month while traditional media spend has declined even further to -44%. The fact that there are fewer cars on the roads and zero sporting events means fewer eyeballs on billboards, contributing to this decrease. 

The upward recovery trend in digital spend mirrors the increase in digital users, which according to globalwebindex report, has resulted in a significant global increase in social media engagement since the Covid-19 pandemic. 

Figures in South Africa show our country is home to 36.54 million internet users with a national internet penetration rate of 62%. The rate, reported in January this year, is 3.1% up since last year, according to the 2020 report conducted by social media management platform Hootsuite and We Are Social.

Escapism in times of crisis

According to globalwebindex’s Coronavirus Media Consumption and Sport report, around a third of consumers across the US and UK want to see more topics unrelated to the Coronavirus, showing the importance of bringing in a sense of escapism or normality as the outbreak consumes every aspect of our daily life. Among those seeking more non-Coronavirus news, around 70% are looking for positivity in the news they consume. 

What should brands be saying in their advertising?

The globalwebindex report shows that in South Africa, 78% of consumers want to see advertising and media to continue as ‘normal’, while the population continues to trust reputable resources for news and information.

People still need information to conduct their lives. Now more than ever, new parents are looking for resources with which they can deeply connect. Media is still thriving – it just depends on where audiences are thriving. 

This is an important time for brands to communicate with their audiences and send strong messages of support. Consumers want to engage with brands providing practical information and tips to empower them in dealing with the situation.

Brands will have to pivot to stay relevant, think innovatively and ‘go digital’. Even within our own digital platform, we’ve had to quickly pivot to cater to parents’ needs in a new world, ensuring our audience still felt part of our close-knit community. To this end, we launched a podcast series as well as live Instagram videos. 

For brands, digital advertising has always been more cost-effective than traditional media. With much lower Cost Per Acquisition (CPA) rates, and a colossal audience that’s easy to find and target, that’s the silver lining for brands even in times of crisis. It’s a big online world out there. Everyone is watching. Everyone is in the room. Are you?

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BABY YUMYUM
babyyumyum.co.za