Africa is the latest market to be targeted by Chattermill, which is also expanding rapidly across North America, Europe, LATAM and APAC. YOUKNOW Digital will work as the African reseller, distributor and support arm for Chattermill in the region.
Chattermill is a Unified Customer Intelligence platform revolutionising how consumer feedback, support, and conversation data is utilised. YOUKNOW Digital are experts in connecting the best global technology companies with African enterprise brands, supporting them with a locally specialised team.
Through this partnership, the focus will be on bringing superior CX technology used by blue chips such as Uber, Amazon and H&M to African companies, and ensuring that these organisations get the unfiltered truth about their customers so that they can transform their brands’ customer experience.
Mikhail Dubov, CEO and Co-Founder of Chattermill, commented, ‘By working with YOUKNOW, Chattermill will be able to bring the tools African companies need to understand their customers and thrive. We cannot wait to start this collaboration and we know we are in expert hands with the YOUKNOW team. We are excited to see what the future holds for both our companies.’
Kelvin Jonck, Chief Executive Officer at YOUKNOW, said, ‘Having previously worked with some of the Chattermill team through different organisations in the past, we’ve already gone through the vital phase of building relationships as partners, which allows us to solely focus on bringing the magic of Chattermill to our African client-base. The Chattermill solution will be a huge benefit to businesses across Africa that want to understand their customers’ frustrations and improve their customer experience.’
CHATTERMILL
https://chattermill.com
